Although it may be a pain to do so, you must maintain your car correctly if you expect it to run right and give you the service and performance you paid for. The problem that faces most car owners is where to take it for service and auto repair in Fort Wayne IN; do you take it to the dealership or do you use a local independent repair shop? Let’s have a look at a couple of the most important pros and cons of dealer vs. independent, bearing in mind for the sake of this analysis independent does not mean national chains, it really means a shop with one place of business.
The technicians: The dealer employs a number of technicians all of whom are specialists in their own right. These technicians are all factory trained and have the best equipment available at their disposal. As these skilled individuals are a very import asset they are paid well and often have a good incentive program which helps the dealer retain them. These high costs are not borne by the dealer; they are passed on to the consumer who needs car service and repair.
Having said all that, the dealers don’t always have the best technicians, many local independent shops that do auto repair in Fort Wayne IN have been started by ex dealer employees who want the freedom that comes with self employment. As they are professionals, once they are out on their own they continue to keep up with all the latest advancements in repair and service techniques. A major advantage to an independent is that they can work on a variety of makes and models.
Relationships: people like to build a relationship with their mechanic; he can be equally important as your general doctor or dentist. This is something that is simply not possible when you take your car to the dealer for service and repair. At the dealership you are little more than a number on the work order, the chances of even meeting the mechanic who worked on your car is remote.
This is not the case with a local independent shop, it is possible to develop a relationship with the mechanic; this helps the customer build confidence that when finished, his car will perform well. A local mechanic is quite happy to spend time explaining to you what he had to do to your car.
As well as the technical staff and the issue of building a relationship with your mechanic local shops are often more convenient, the best guarantee their work no different than the dealer and as you are basically the local mechanics boss and best salesman, customer satisfaction is of paramount importance.
If you are looking for auto repair in Fort Wayne IN you are invited to drop into Krause Automotive Service. You can have your car serviced or repaired by qualified technicians who guarantee their work and have been doing so since 1971. Visit website to know more.
