6 Top Questions to Ask in a Home Health Care Agency

by | Feb 12, 2015 | Health Care

If you’re thinking about hiring a home health care agency, it’s important that you’re asking the right questions when making your choice. There are so many different agencies out there, but not all of them are right for your individual needs. Whether you’re interested in elder care, post-operative care or child care services – this short list of 7 must-ask questions can help you ensure that you’re making the right decision.

Is 24/7 Care Available?

Not every home care agency is available around the clock, so never make an assumption that they are. While most agencies can offer 24 hour care seven days a week, other options may be available. By asking this question, you may be able to determine which schedule is most applicable to your situation.

Is it MORE than Just Healthcare?

For elder care and post-operative care especially, having a home care agency that’s willing to also assist with things like light housekeeping and other chores can be a big relief. Be sure to inquire if this is something that interests you.

Are Nurses Certified?

Not every home care agency requires nurses to be certified or licensed. If you’re in need of any type of medical care – whether it’s specialized or not – knowing that a trained medical professional is on hand can provide peace of mind.

Are Specialized Services Available?

If your loved one suffers from a memory disorder, remember that not everyone is trained to handle patients with these symptoms. If you’re looking for home care that caters to a special disorder or medical issue, this question could determine the quality of care given.

What Type of Screenings Do Nurses Go Through?

Unfortunately, some home care agencies haven’t garnered the best reputations. Often, this is because nurses aren’t thoroughly screened and/or trained. To ensure the highest quality of care, ask specifically what is required of nurses before they can be hired as a caregiver.

Are Services Personalized?

And finally, it may seem like an obvious question, but be sure to ask if each service is personalized. By doing so, you can be sure that you’re working with a company that looks at their patients as more than just scheduled appointments.

Visit http://www.capitalcitynurses.com to learn about the home care services offered through Capital City Nurses. With a team of highly trained and experienced caregivers, you can count on their elder, child care and post-operative care service options.


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