Just because you have chosen the option of a VoIP phone system for your business doesn’t mean your decisions are over. In fact, there is one major decision you still need to make. Every VoIP system needs to use a private branch exchange, or PBX. One of the cheapest ways for a business to take advantage of VoIP is with a hosted VoIP PBX, rather than an on-premise PBX.
Advanced Calling Features
The features included in your phone system will vary depending on whether you choose a hosted or on-premise PBX. However, when you choose the hosted version, you will be able to take advantage of some of the advanced features. For instance, when you use a hosted PBX, you will be able to manage receiving multiple calls, making your PBX system work similar to a call center, putting your calls on hold until you are available to take them.
You don’t always conduct your business in the office, especially if you are the owner of the business. This means having flexible communication options is essential. You could always use a mobile phone, but this means having a different number and forwarding calls. However, when you use a hosted VoIP PBX, you can take your calls from anywhere, whether you are at home or in a hotel on the road. Fewer limitations means you will have an easier time working your business.
If you choose an on-premise PBX, you are in charge of purchasing and maintaining the hardware necessary to use a VoIP phone system. This can often be too expensive for a business to afford, especially a smaller business. However, when you choose a hosted PBX, you are no longer responsible for purchasing the equipment or for maintaining it. All you need to do is count on quality phone service without the higher costs.
After you have made the decision to use a VoIP phone service for your business, you must then decide whether you want a hosted VoIP PBX. This type of VoIP phone service provides your business, large or small, with a large number of benefits, including advanced calling features you can’t get with a typical phone service, fewer limitations on your phone lines and less maintenance to worry about. This will help you keep your communications costs lower so your business can have the proper communications required to be a successful business without breaking the budget.
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