Looking for a senior companion for an elderly person in your family? If so, you must first pay attention to the company that employs companions that are suitable for your loved one. As you search for the right person, here are three tips that will help you make the right decision:
Check The Company’s Better Business Bureau (BBB) Rating
When you find a company you’re interested in, check its BBB grade if one is available. The BBB grade is based on several factors, such as unanswered and unresolved complaints. Also if the company has a BBB grade, this shows its willingness to be transparent with the public. It also shows the willingness of a company to be held accountable for its services. Furthermore, it encourages a company to maintain high standards. Read any customer reviews on the company’s BBB website, which may give you insight into its senior companion services.
Look at Other Review Websites
Speaking of reviews, they are a great tool you can use to analyze the quality of services a company provides. Visit other review sites to find out what people are saying about the company. One website you can visit is Glassdoor. The site is unique in that it features content written by current or former employees. Indeed offers reviews by current and past employees, and Hallway features reviews of companies and executives.
Conduct In-Person Interviews
After narrowing down a few companies, why not sit down and interview some senior companions who work or volunteer there? Conversing with people face-to-face is a great way to get a sense of who they really are and what their motives may be. Just explain to the company that you’re looking for the right senior companion for your loved one and that you’re interested in using their services, but first you’d like to interview some potential senior companions. If possible, bring your loved one with you, to see how he or she interacts with the companions and if their personalities complement one another. Also, inquire of whether or not the company has bio sheets on its companions. This way, you can see if the companions and your loved one have common interests.
A senior companion can help your loved one in a variety of ways. Most importantly, a senior companion can become a person your loved one trusts. That’s why it’s important to choose the right person. Your loved one deserves to have a friend to trust, as well as somebody who can provide assistance with small duties: reading, staying active and keeping the mind stimulated and Capital City Nurses can help you in providing the perfect companion.
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